Terms of Service

Effective Date: 18 July 2024

Premium Pure Sdn. Bhd. (1453111-M)

These Terms of Service ("Terms") govern your access to and use of our website, services, and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Premium Pure Sdn. Bhd. is a company registered in Malaysia (Registration No. 1453111-M) with its business address at Suite 2.02, 2nd Floor, Wisma Ali Bawal 2, No. 11, Jalan Tandang, 46050 Petaling Jaya, Selangor.

1. Acceptance of Terms

By using our website or purchasing products from us, you represent that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. You agree to comply with all applicable laws and regulations regarding your use of our website and services.

2. Products and Services

  • Product Descriptions: We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  • Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
  • Pricing: All prices are listed in Ringgit Malaysia (RM) unless otherwise stated. Prices are subject to change without notice. Applicable taxes and shipping fees will be added to the product price during the checkout process.

3. Order Process and Payment

  • Order Placement: When you place an order on our website, it constitutes an offer to purchase the products you have selected. All orders are subject to acceptance by Premium Pure Sdn. Bhd.
  • Order Confirmation: Upon successful payment, you will receive an order confirmation email. This email serves as an acknowledgment of your order but does not constitute acceptance of your offer until your order is processed and prepared for shipment.
  • Payment Methods: We accept various payment methods as indicated on our website. You agree that all payment information you provide is accurate and complete, and that you are authorized to use the payment method.
  • Refusal of Order: We reserve the right to refuse any order you place with us, for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity. If we cancel an order, we will notify you and issue a refund for any payment made.

4. User Accounts

  • Account Creation: You may be required to create an account to access certain features or make purchases on our website. You agree to provide accurate, current, and complete information during the registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for any violation of these Terms or for any other reason.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Premium Pure Sdn. Bhd. or its content suppliers and is protected by Malaysian and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without our express written permission.

6. Prohibited Uses

You agree not to use the website or its content:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet.
  • To collect or track the personal information of others.
  • To spam, phish, pharm, pretext, spider, crawl, or scrape.
  • For any obscene or immoral purpose.
  • To interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.

7. Disclaimers and Limitation of Liability

  • Website Availability: We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not liable for any damages or losses arising from your use or inability to use our website.
  • Product Information: While we strive for accuracy, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
  • Limitation of Liability: To the fullest extent permitted by law, Premium Pure Sdn. Bhd. shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website or the purchase of products, even if advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount paid by you for the product(s) or service(s) in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Premium Pure Sdn. Bhd. and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your breach of these Terms or your use of the website or services.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By agreeing to these Terms, you also agree to our Privacy Policy. You can access our Privacy Policy here.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

We encourage you to contact our Customer Service Team to resolve any issues amicably before resorting to formal legal action.

11. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Premium Pure Sdn. Bhd. (1453111-M)
Suite 2.02, 2nd Floor, Wisma Ali Bawal 2, No. 11, Jalan Tandang, 46050 Petaling Jaya, Selangor, Malaysia
Email: info@premiumpure.com.my
Phone: +6011-1070 1026